FAQ

Is Red Hill Medical covered by insurance?

We are out-of-network with all insurance carriers. The kind of care that we provide is generally not covered by traditional major medical insurance policies.

We are, however, considered out-of-network providers for all medical insurances. If you have out-of-network benefits, we will provide you with a paid invoice at the time of your visit to submit to your insurer. To find out more about your out-of-network benefits, call your provider member number on the back of your insurance card to inquire about these.

Red Hill Medical provides a comprehensive level of care that is not adequately recognized by major medical insurance carriers at this time. Want to learn more about our medical model? Read about Functional Medicine here

Can Dr. Heinz be my primary care physician?

Unfortunately, no. Here’s why…

We do not fulfill an insurance company’s requirement for an in-network primary care physician as we are not in-network with any insurance plan.

We are generally not available for same-day emergency appointments.

We do not have a 24 hour answering service and do not take calls on weekends. If you need to be seen urgently or have a medical emergency you would need to visit an ER or urgent care center.

What do I need to know about lab testing?

Most lab tests ordered by Red Hill Medical will be billed directly through your insurance carrier. Reimbursement rates are dependent on your type of insurance policy’s lab coverage and out-of-network benefits. Call your provider member number on the back of your insurance card to inquire about your out-of-network benefits.

If you are uninsured or have no laboratory benefits, we work with a regional lab that offers generous discounts.

Some labs we offer as part of our Functional Medicine testing program may not be covered by insurance. In this case, you will be charged a fee by the lab. This will always be discussed prior to any testing being performed. You are under no obligation to purchase specialty testing. 

What are your rates?

Click on the links to have a look at our rates for Foundational Wellness ServicesMedical Services, and Between-Visit Services.

If you feel that our office is a good fit but cannot afford a visit at present, please contact us to learn more about payments plans and alternative options.